Program Name: Mercer Mobile SMS/MMS Messaging Program
Effective Date: 5/31/2026
Business Name: Mercer Mobile
Phone: (724) 202-9530
Email: [email protected]
Website: https://mercermobile.com/
These SMS Terms and Conditions apply to text messages and multimedia messages sent by Mercer Mobile. By providing your phone number and agreeing to receive SMS/MMS messages from Mercer Mobile, you agree to these SMS Terms.
1. Program Description
Mercer Mobile uses SMS and MMS messages to communicate with customers who request mobile small engine and equipment repair services.
Messages may include:
- Appointment confirmations
- Appointment reminders
- Schedule updates
- Job status updates
- Parts updates
- Estimate updates
- Invoice and payment links
- Service follow-ups
- Review requests
- Customer support messages
- Photos or media related to the requested service, when applicable
2. Consent to Receive Messages
By submitting a form, requesting service, scheduling an appointment, providing your phone number, checking an SMS consent box, verbally requesting text communication, or otherwise agreeing to receive messages from Mercer Mobile, you consent to receive SMS/MMS messages from Mercer Mobile at the phone number you provided.
Consent to receive SMS/MMS messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency may vary depending on your service request, appointment status, job progress, parts availability, invoices, and follow-up needs.
4. Message and Data Rates
Message and data rates may apply to SMS/MMS messages sent to or received from Mercer Mobile. Charges are determined by your mobile carrier and your mobile plan.
5. Opt-Out Instructions
You may opt out of receiving SMS/MMS messages from Mercer Mobile at any time.
To stop receiving messages, reply STOP.
After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS/MMS messages from Mercer Mobile unless you opt in again.
6. Help Instructions
For help, you may reply HELP to any message from Mercer Mobile.
You may also contact us directly:
Phone: (724) 202-9530
Email: [email protected]
Website: https://mercermobile.com/
7. Supported Carriers
SMS/MMS messaging may not be available on all mobile carriers or in all areas. Wireless carriers are not responsible for delayed or undelivered messages.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy here:
Mercer Mobile does not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Customer Responsibilities
You agree to provide a valid mobile phone number that you own or are authorized to use. If your phone number changes or is reassigned, you agree to notify Mercer Mobile.
You agree not to submit someone else’s phone number without permission.
10. Message Delivery
Message delivery is not guaranteed. SMS/MMS delivery may be affected by your mobile carrier, network availability, device settings, service interruptions, or other factors outside Mercer Mobile’s control.
Carriers are not liable for delayed or undelivered messages.
11. Changes to SMS Terms
Mercer Mobile may update these SMS Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
For questions about these SMS Terms and Conditions, contact:
Phone: (724) 202-9530
Email: [email protected]
Website: https://mercermobile.com/